Ravensbourne welcomes feedback from both students and members of the public, and acknowledges that on occasion you may wish to make a complaint.
If you are a member of the public, please follow our Complaints Procedure for members of the public. If you are a student, please follow the Student Complaints Procedure, which is set out below.
Student Complaints Resolution Procedure:
Below you will find the information that you need in order to make a complaint
The student complaints resolution procedure is managed by the Quality Department, who can be contacted at: firstname.lastname@example.org
Concern - this should be raised with the person in charge of the area you have a concern about, for example your Course Leader. If you're not sure who to raise your concern with please contact the Quality Team, who can point you in the right direction, at: email@example.com
Feedback? We want to hear from you and your experiences of using the intranet. Please email the Marketing and Communications team with any queries or feedback. If you have a technical issue, please raise aJIRA to the IT Support Services.