Skip to end of metadata
Go to start of metadata

Welcome to the Facilities Management department.

Welcome to the Facilities Management (FM) department. The FM team are responsible for managing the services that keep the building operating effectively and maintain it as safe place to work and learn in.

Ravensbourne outsource a number of services including building maintenance, security, cleaning and catering to Engie, who are a leading providers of integrated services, specialising in maintenance and technical services, facilities management, energy and business process solutions.

You can discover more information about ENGIE and also Business Engie.




Building Opening Hours

Monday - Friday         6:30am – 11pm

Saturday                     9am – 6pm

Sunday                        Closed

Bank holidays Closed


Access Control/ ID Cards

Ravensbourne operates an access control system throughout the building. Building access is controlled via ID card operated security gates at the East and West of the Main atrium, these are also monitored by the Front of House Security Team. The main atrium of the building also houses access to the Café, which is an open access area to all visitors including the general public.

(For further information please see the Building Security Policy)



All staff/Incubatees who are expecting visitors must contact Front of House security with the following information (

  • Visitors name
  • Reason for visit
  • Times and dates of visit
  • Hosts contact telephone number

All guests are to be signed in with the Front of House team, where they will be requested to confirm the reason for their visit, ensuring the relevant point of contact is updated of their guest’s arrival.

No guests are permitted entry without validation of a staff member/student to provide an escort and/or approval of entry. Guests should be accompanied for the duration of the visit.

The Front of House team can be contacted on 0203 0403830 or 07872 424189; alternatively by emailing



Closed-circuit television is in operation throughout the building.


Personal Belongings

All persons accessing Ravensbourne are responsible for the security of their personal belongings and work equipment. Ravensbourne take no responsibility for any lost or damaged caused to whilst on Ravensbourne premises. This includes item left in personal lockers supplied by Ravensbourne.


Lost property

There are lost property bins located on Level 4, opposite the Information Desk.



If you are a students or member of staff and would like to request a locker, please raise a JIRA to Facilities Management.







Health, Safety & Environment


The Health and Safety of everyone at Ravensbourne is of utmost importance, please see our Health, Safety & Environmental page for more information on the policies and procedures in place to keep everyone safe.








  • No labels
Feedback? We want to hear from you and your experiences of using the intranet. Please email the Marketing and Communications team with any queries or feedback. If you have a technical issue, please raise a JIRA to the IT Support Services.