Ravenbsourne College Logo

User Account

When you log on to a computer using your account you will have access to email, the Internet, a personal storage area, a public storage area, unstructured or workgroup storage, printing and the local drives on the computer for current project storage.

PC Desktop

When you log onto a PC you'll get a standard desktop. It is devoid of icons for a reason; when you log off the desktop resets to a standard one. So don't save any work on it. It will get deleted when you log off!

PC desktop

The other things to take note of are the icons down the side. You have your standard My Documents, where you should save your work. My computer, for accessing network drives and inserted CDs and memory sticks, shortcuts to interent browsers and email, and a report a fault icon. One other thing to note is the recycle bin does not function. When you delete things, they are gone, so be careful.

Mac Desktop

You Mac desktop is different to the PC. Firstly, you can save files onto it and the remain when you log off. Secondly the trash will work, however files remain only for as long as you are logged in; once you log off, it gets wiped. The bar at the top changes depending on what application you have running.

mac_desktop

You Mac storage area, accessible from the finder (the face icon) in the Dock (the panel of icons at the bottom of the screen) is the same area as on a PC. All that is different are the names of the folders. In the finder the Home folder, if the h: drive on a PC. My Documents is simply the Personal folder in this home drive. For more information read the Storage and Quota part of the induction notes.

Locked Accounts

During your time here it is possible that your account will be locked out, this may happen for a number of reasons:
1) You have not paid your fees
2) You have outstanding equipment due in to stores
3) You have been using your account in dodgy ways
4) You have sent malicious emails or offended individuals

If at any time you feel you have been unfairly treated on any of these ways please contact the ombudsman who it completely independent of IT and will be able to discuss your issue. Please contact: it.ombudsman@rave.ac.uk

Student Success

 

Service Announcements

 

Download